Accessibility Statement
Last Updated: February 1, 2026
Our Commitment
Texas Bus Services is committed to providing accessible transportation services for all customers. We strive to ensure that both our website and vehicle fleet are accessible to individuals with disabilities.
Website Accessibility
Our website is designed following the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Our accessibility features include:
- Full keyboard navigation
- Alternative text for all images
- Clear heading structure
- Sufficient color contrast ratios
- Responsive design for all devices
- Bilingual content (English and Spanish)
- Skip to content link for screen reader users
- ARIA labels for interactive elements
Accessible Vehicles
We offer wheelchair-accessible vehicles as part of our fleet. Please request ADA-accessible vehicles when booking to ensure availability.
Vehicle Accessibility Features:
- Wheelchair lifts and ramps
- Secure wheelchair tie-downs
- Designated wheelchair spaces
- Handrails for assistance
- Low-floor steps for easier boarding
Requesting Accommodations
If you or anyone in your group requires special accommodations, please let us know when making your reservation. We will make every reasonable effort to meet your needs.
Accommodations may include:
- Wheelchair-accessible vehicles
- Boarding assistance
- Priority seating
- Service animals (always welcome)
- Extra time for boarding/deboarding
Service Animals
Service animals are welcome on all our vehicles at no additional charge. Please let us know when booking so we can ensure appropriate accommodations for your service animal.
Ongoing Improvements
We are continuously working to improve the accessibility of our services and website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us.
Feedback and Contact
We welcome your feedback on the accessibility of our services. If you have any questions or concerns:
We respond to accessibility feedback within 3-5 business days.